The workplace is very different than it was 20 years ago. The dynamic of four generations employed at the same time, and often side-by- side creates new challenges. The four generations have opposing values and beliefs make it difficult for managers to create a harmonious work environment.

What makes the four generations so different? The generations are defined by more than a grouping of people within a birthing time frame. Each generation has experienced different historical defining events, which has influenced their values and behavior. These shared experiences have shaped a common mindset in which they perceive the world and view work.

Our goal is help you to Zap the Gap and solve the multi-generational puzzle. Each generation can’t be recruited, trained, managed or motivated using the same strategies and methods of the past.

Take a look at the four brief profiles of the generations. The information provided is not intended to pigeon-hole or otherwise label anyone however it is based on vast amounts of research and generalities observed through the research process. Hopefully the brief profiles will help you to understand the four generations a little better

After you take a look at the profiles take the Gen IQ and see how you do in knowing the 8 skills sets managers must master today.

• Traditionalists
• Baby Boomer Generation
• Milennials / Gen Yer's
• Generation X

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